See Stop Premise Based Service For Landlord - Tenant Page 6 on page 2-7 for the business process diagram associated with this activity.Actor/Role: CSRDescription: At times a Service Agreement requires cancellation. Typically this occurs when the Service Agreement was created and then stopped in error. As part of the cancellation process, the CSR or Authorized User determines if any associated financial transactions for the Active Service Agreement require cancellation. All financial transactions (bills, payments or adjustments) must be canceled before a Service Agreement can transition to Canceled status.
© 2011 Oracle and/or its affiliates. All Rights Reserved |