Detailed Business Process Model Description : Stop Premise Based Service For Landlord Description : 5.4.2.1 Create To Do Entry

5.4.2.1 Create To Do Entry
See Stop Premise Based Service For Landlord - Tenant Page 5 on page 2-6 for the business process diagram associated with this activity.
Group: Service Agreement Activation Process
Group: FA Completion Process
Group: Pending SA/SP Monitor Process
Group: Field Activity/Field Order Completion Process
Actor/Role: CC&B
Description: If configured, To Do Entries are created for exception processing. The exception is also available for viewing and resolution on a separate page in CC&B.
 
TD-FAUPL - This background process creates a To Do entry for every field activity upload staging record that's in error.
SAACT - SA Activation - activates and stops Service Agreements when all required information is available.
TD-SSFTL To Do for Old Pending Start/Stops-catches start/stop requests that have gone unfulfilled.
FA Completion - FACOMPL - The field activity completion process completes field activities and field orders using the records in the various field activity staging tables.

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