Detailed Business Process Model Description : Stop Premise Based Service For Landlord Description : 3.5 Update SA and Change Status to Stopped

3.5 Update SA and Change Status to Stopped
See Stop Premise Based Service For Landlord - Tenant Page 2 on page 2-3 for the business process diagram associated with this activity.
Group: Service Agreement Activation Process
Actor/Role: CC&B
Description: The Service Agreement status is transitioned to stopped in CC&B.
Manual Process: The CSR or Authorized User may transition the Service Agreement to Stopped as a result of exception processing.
Automated Process: CC&B will automatically transition the Service Agreement to Stopped status when all required information is made available.
 
 
SAIS-ST - This algorithm automatically stops a pending stop service agreement (instead of waiting for the background process that transitions SAs from pending stop to stopped).
 
SAACT - SA Activation The service agreement activation process updates pending start and pending stop service agreements.

© 2011 Oracle and/or its affiliates. All Rights Reserved