Detailed Business Process Model Description : Stop Premise Based Service For Landlord Description : 7.6 Resolve Exception and Request Update Data

7.6 Resolve Exception and Request Update Data
See Stop Premise Based Service For Landlord - Tenant Page 7 on page 2-8 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User enters required information in CC&B to resolve the exception. This may include creating a Field Activity, or updating a Meter record, Service Point record, or SP Meter/Item History records.

© 2011 Oracle and/or its affiliates. All Rights Reserved