Detailed Business Process Model Description : Stop Premise Based Service For Landlord Description : 1.5 Create FA 5.3.2.1 Manage Field Activities and Field Orders

1.5 Create FA 5.3.2.1 Manage Field Activities and Field Orders
See Stop Premise Based Service For Landlord - Tenant Page 1 on page 2-2 for the business process diagram associated with this activity.
Group: Stop SA
Actor/Role: CC&B
Description: If fieldwork is required, a Field Activity is created. The Field Activity Type is configured based on specific profiles. Each Field Activity eligible for dispatch will have a specific Dispatch Group defined for every Service Point Type and Operations Area. The SA type SA/SP Fieldwork Creation algorithm determines if a Field Activity is necessary. The background process, Pending SA/SP Monitor, creates Field Activities for Pending Start and Stop Agreements shortly before the start/stop date if Field Activities have not already been created. Once the Field Activity is completed the stop read is made available in CC&B. The background process, Service Agreement Activation, uses this Field Activity information to determine if the Pending Stop Service Agreement can be transitioned to Stopped status. Refer to 5.3.2.1 Manage Field Activities and Field Orders.
 
 
Field Activity Type - C1-FACCHARGE - Field Activity Completion - this algorithm applies charges by creating an adjustment
 
Pending SA/SP Monitor - PSASPM - Creates field activities shortly before the start/stop date if field activities have not already been created.
FANRMRCO - The complete field activity using a recent read process looks for pending start / stop field activities for a meter read recently. It prorates the read into an end read and starts read for the start and stop SA's.
FA Completion - FACOMPL - The field activity completion process completes field activities and field orders using the records in the various field activity staging tables.
SASP - The find read for SA/SP process updates SA/SP records of active service agreements with the appropriate start or stop read

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