Detailed Business Process Model Description : Stop Premise Based Service For Landlord Description : 3.9 Add Pending Start SA for Landlord and Link SA/SP

3.9 Add Pending Start SA for Landlord and Link SA/SP
See Stop Premise Based Service For Landlord - Tenant Page 3 on page 2-4 for the business process diagram associated with this activity.
Group: Stop SA
Group: Landlord Reversion
Actor/Role: CC&B
Description: If configured, service for the Landlord is started automatically. A new Service Agreement will be started and the Service Point Information will be linked to the Service Agreement.
 
STLR-LL-REV - This algorithm causes service to be started under a landlord's account at a service point covered by a landlord agreement for the following conditions: - Tenant stops service - Tenant cancels a pending start service - Tenant changes move-out or move-in dates that results in a gap of service This algorithm also cancels a system requested landlord service agreement for the following conditions: - Tenant requests a move-in date prior to the landlord's pending start date - Tenant requests for move-in date after the landlord's pending start SA that would result in service for the landlord for a period less than the input Minimum Number of Days - Tenant changes move-in date to an earlier date that would result in service for the landlord for a period less than the input Minimum Number of Days - Tenant cancels a pending start service with an end date and for which a landlord SA exists The Minimum Number of Days parameter is used when a pending start already exists in the future for the service point being stopped. When this occurs, the system determines the number of days between the stop tenant and the start tenant. If the gap is greater than or equal to the Minimum Number of Days, a pending start will be created for the landlord for the gap.

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